Walkthrough Before We Start
Before bringing in new boards, we inspect the supporting floor and discuss moisture conditions. Uneven areas and loose sections should be addressed before they are covered.
Before bringing in new boards, we inspect the supporting floor and discuss moisture conditions. Uneven areas and loose sections should be addressed before they are covered.
Before installation, we review the written scope, installer responsibilities and any documentation your building requires. Access arrangements and site preparation are agreed before the crew starts.
We plan plank direction through narrow halls and connected rooms, checking door clearance and the height where wood meets tile or an existing landing.
Installation labor is covered by our one-year workmanship warranty under its written terms. Product coverage and care instructions depend on the flooring selected.

Straight boards can carry a clean line from a Brooklyn entry through adjoining rooms. Check the direction against the longest sightline.

A herringbone layout needs planned starting lines and extra cuts. Discuss border details before selecting the material.

Chevron uses angled plank ends to create its repeating V. Product dimensions and room geometry determine the setting-out plan.

Diagonal boards change the sightline across a room. Allow for perimeter cuts and the resulting material requirements.

Parquet offers a different scale from long planks. Existing patterns and replacement material need close comparison.

A border or feature layout should fit the room proportions. Confirm transitions before it meets a neighboring floor.



That depends on the existing material, its stability and the selected installation method. We inspect it before proposing retention, removal or preparation.
Yes, where the conditions allow. We check the height, species and connection; new wood may remain visibly different even after finishing.
Unfinished wood allows on-site color selection. Prefinished material has a factory coating. Compare appearance, preparation and access time before deciding.
Some buildings specify floor assemblies or sound performance. Obtain their requirements before buying wood or underlay so the proposed installation can be reviewed.
The estimate sets out area, selected material, installation method and preparation. Confirm removal, transitions and trim separately if they are not included.
It depends on room access, removal and whether site finishing is involved. We agree on the work sequence and discuss occupied areas before starting.
The answer depends on the installed product, adhesive and any finish used. Follow the project-specific instructions rather than a universal waiting period.
Yes. Tell us the address and rooms at the estimate request so access and material choices can be planned for that property.