Walkthrough Before We Start
A sample shows color and grain, but the supporting floor determines the fitting options. We inspect the base and discuss any preparation that belongs in the quote.
A sample shows color and grain, but the supporting floor determines the fitting options. We inspect the base and discuss any preparation that belongs in the quote.
For a downtown apartment, bring management instructions before ordering. Product and underlayment choices need to fit the approved assembly, with delivery access arranged.
Measure through the doorways as well as across the room. The layout should account for retained flooring, closet openings and the space beneath doors.
Our written workmanship terms provide one year of labor coverage. Keep the selected wood manufacturer's warranty and care requirements with your project documents.

A straight layout can link a living room and hall. Choose the starting line after checking the main sightlines and the shape of the room.

Herringbone needs deliberate setting out. Confirm plank dimensions and any border before ordering materials for the pattern.

Chevron boards have angled ends. Check the product dimensions and the proposed centerline before committing to this arrangement.

Diagonal installation changes the way the room is read. Include the extra perimeter cuts in the material calculation.

A parquet repair or addition needs a close look at block size and existing pattern. Matching material may limit the available options.

Plan a feature border with doorways and fixed cabinetry in view. Avoid leaving the transition detail until installation day.



Ask for the species, dimensions and fitting method in writing. Confirm who supplies the boards and which transitions, trim and prep are included. For a hardwood assembly that must satisfy building sound rules, point out the exact spot during the estimate.
Start with the finished heights and direction of both floors. If the joint profiles differ, discuss a suitable saddle or transition at the room boundary.
Bring the product specifications and carton labels to the estimate. The fitting method and required supplies depend on the material and supporting surface. For a hardwood assembly that must satisfy building sound rules, point out the exact spot during the estimate.
Consider the substrate, moisture readings and the manufacturer’s approved installation methods. Compare samples against the floor and trim you intend to keep.
Follow the board maker’s acclimation and jobsite requirements. The installer should check the flooring and subfloor moisture before fastening boards. At the visit, show us a hardwood assembly that must satisfy building sound rules and the floor beside it.
Have the existing surface checked for movement, moisture and height. The chosen hardwood system determines what can remain and what must come up.
Share the narrowest doorway and any landing turns. Give the crew the approved delivery entrance and a suitable indoor location for the flooring. For a hardwood assembly that must satisfy building sound rules, point out the exact spot during the estimate.
The answer depends on the flooring assembly and whether finish is applied on site. Ask the crew to put the return-to-use instructions in the estimate.