Walkthrough Before We Start
Walk through New Castle rooms with your installer. Mark the retained floors, delivery route and storage area so the scope and layout are understood before the work.
Walk through New Castle rooms with your installer. Mark the retained floors, delivery route and storage area so the scope and layout are understood before the work.
For New Castle hardwood, examine licensing and insurance documents with the scope. Specify who handles the installation work.
Remeasure the Chappaqua floor with closets and doorway recesses included. Review cutting allowances for the selected board pattern.
Check one-year installation coverage for your Millwood floor. Keep written warranty terms with the product guide, care rules and exclusions.

A straight layout gives Chappaqua rooms a defined axis. Review the starting line with adjoining floors.

Balance herringbone across a Millwood room. Plan the centerline and boundary cuts prior to ordering wood.

Chevron's V layout needs aligned angled joints. Review Chappaqua entry lines and the perimeter cutting plan.

Diagonal New Castle floorboards add angled cuts at the walls. Include the allowance after checking your room shape.

Checkerboard modules require a planned grid in Millwood. Compare square size with room width and borders.

Basket-weave units form a repeating wood pattern. Evaluate the scale against your Chappaqua floor plan and edges.



Ask for the species, dimensions and fitting method in writing. Confirm who supplies the boards and which transitions, trim and prep are included. Bring a photo of wood meeting a renovated room at a wide opening if it is part of the plan.
Start with the finished heights and direction of both floors. If the joint profiles differ, discuss a suitable saddle or transition at the room boundary.
Bring the product specifications and carton labels to the estimate. The fitting method and required supplies depend on the material and supporting surface. For wood meeting a renovated room at a wide opening, point out the exact spot during the estimate.
Consider the substrate, moisture readings and the manufacturer’s approved installation methods. Compare samples against the floor and trim you intend to keep.
Follow the board maker’s acclimation and jobsite requirements. The installer should check the flooring and subfloor moisture before fastening boards. For wood meeting a renovated room at a wide opening, point out the exact spot during the estimate.
Have the existing surface checked for movement, moisture and height. The chosen hardwood system determines what can remain and what must come up.
Share the narrowest doorway and any landing turns. Give the crew the approved delivery entrance and a suitable indoor location for the flooring. Bring a photo of wood meeting a renovated room at a wide opening if it is part of the plan.
The answer depends on the flooring assembly and whether finish is applied on site. Ask the crew to put the return-to-use instructions in the estimate.